JAX Tyres & Auto Castle Hill

Cameron at Jax Tyres, Castle Hill, answered my call and made an appointment for within two hours he was very polite. When I got to Jax in Castle Hill I was well looked after and told what to expect. Cameron fixed my tyre which needed to be plugged as there was a nail in it. Cameron showed me where my tyres were worn and the tread was coming away. There was no pressure to buy there and then but I have been driving for many years and know when tyres need to be replaced. I will definitely go back for new tyres as they have good specials on and I was reliably informed Black Friday specials will be coming soon. Thanks Cameron, I'll be back.

A belated review; fair tyre and job prices and great service from Danny and the team at this Jax tyres. I had an issue with my vehicle after getting new tyres fitted and am thankful for the supportive, timely and quality fix I received to rectify the problem. Take your car here and they will look after you and for the long term simple as that.

I needed to order 4 new tyres and was advised they would call me in a few days once they arrived. I waited a week or more and still no phone call. I've now called every week for the last 3 weeks and they still aren't in. I called another place which also sells the tyres I wanted and they said that the Sydney warehouse has them in the stock and could be ready the next day. Although on one of my phone calls I was told they were not in stock. The last phone call I had I asked for a call back to advise what was happening, as I needed the tyres to get my slip done. She assured me someone would call and update me the next day. It's now been another 5 days. I'm so disappointed with the follow up and customer service. Everyone I've spoken to has been polite, but you can't leave people waiting for weeks with no update. I have been using Jaxx Castle Hill for my tyres as my go to company so this has been a disappointing experience.

First and foremost, the prices at JAX Tyres are incredibly fair. As a customer, I always appreciate transparency and honesty when it comes to pricing, and I found their rates to be competitive without sacrificing quality. It's evident that they prioritize providing value to their customers. The staff at JAX Tyres (Castle Hill) are exceptionally friendly and customer-oriented. From the moment I walked in, I felt welcomed and valued as a customer. They took the time to assess my needs, answered all my questions, and provided expert recommendations without any pressure.